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Pengujian terhadap Technology-To- Performance Chain: Pendekatan Structural Equation Modeling

Universitas Pendidikan Nasional Denpasar
KAP Ngurah Arya & Rekan Denpasar


The purpose of this study is examining the technology to performance chain model a structural equation modeling approach. This examination doing because Goodhue and Thompson (1995) did not fully test the linkages proposed in their technology to performance chain model. Staples and Seddon (2004) was testing the linkages which not tested by Goodhue and Thomspon (1995). However, they results shows inconsistence with theories. Data use in this study was collected from individual information technology user perception in accounting staff hotel in Badung. Data collected by 500 questionnaires through contact person and mail survey. Of that, 163 questionnaires can be used (response rate 32,6%). Data analysis was using multivariate structural equation modeling by AMOS 4.01 and SPSS 10.0 package software. The results shows that task technology fit are positively significant influence to expected consequences of use, affect and performance. Expected consequences, social norms and facilitating conditions are positively influence information technology utilization, but not significant. Affect are negative influence to utilization and utilization of information technology positively and significantly influence individual performance.

Keywords: Task technology fit, expected consequences of use, affect toward use, social norms, facilitating conditions, utilization and performance

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Analisis Beberapa Faktor yang Berpengaruh terhadap Proses Pengembangan Kualitas Sistem

Sadat Amrul S, SE, M.Si
STIE Indonesia Kalimantan Selatan
Ahyadi Syar’ie, SE
STIE Indonesia Kalimantan Selatan


This research test directly factors influencing for systems development quality, like: user participation, user training, user expertise, user /developer communication, user influence, and user conflict. Persuant to answer 86 respondent employee banking industry in Banjarmasin. Result of examination of partial regretion indicate that user training and user/developer communication have an effect on positive and significant to systems development quality, while user participation, user influence, user expertise and user conflict not have an effect on by partial to systems development quality.

Keyword : information system, quality measurement, system quality, user satisfacton

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Analisis Faktor-faktor yang Mempengaruhi Kinerja Sistem Informasi Akuntansi

Drs. Acep Komara, SE., MSi.
Universitas Swadaya Gunung Jati Cirebon


This study is meant to test the effect of involvement variable, capability of personnel Information System (IS), organization size, top management support and formalization to the satisfaction of Accounting Information System (AIS) users as the surrogate of AIS performance. Besides, it is also meant to test the differences of AIS performance in relation to the users education and training program, steering committee of IS and the independence of IS department location. This study is based on Sugiharto’s study (2001) with the change that lies on research focus i.e. at general ledger sub-system, research object, data processing analysis, and the instrument used to measure the satisfaction of AIS users. The research data are obtained by means of mail survey, enumerator service, and walk-in done by the researcher, directly to the respondents. There are 83 manufacturing business involved in this research showing the level of 24.93 % response out of 333 population. The analysis method of research comprises influence test using multiple regression analysis, t-test, F-test, coefficient of determination. Meanwhile, differential test uses Mann Whitney U-test. The result of partial regression test shows that involvement variable, organization size, top management support, and formalization have a significant effect to the users’ satisfaction. Besides, involvement variable, capability, and top management support affect significantly to the use of AIS. Meanwhile, on the simultaneity test, all independent variables perceived to have an effect on the AIS performance. Furthermore, coefficient of determination for users’ satisfaction variable (Y 1) and the system use (Y2) is 41.2% and 32.4% accordingly. On difference test using Mann Whitney U-test is to be found evidence that there is no difference of AIS performance in line with whether or not there is a steering committee, user training and education program, and the independence or dependence of the IS department. The result of the research heralds three implications for the hereinafter research. First, some variables of organizational context and moderating variables require to be entangled. Second, it needs exploration and definition of techniques and approaches for user training and education program. Third, it needs elaboration of special purpose of the software developed by the respondents.

Keyword : User Accounting Information System Satisfaction, User Accounting Information Use, User Involvement, Capability of Information System Personnel, Top Management Support, Formalization of Information System Development, Organization Size.

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Analisis Kontribusi Nilai Teknologi Informasi terhadap Kinerja Proses Bisnis dan Dinamika Bersaing (Studi Empiris pada Hotel Berbintang di Bali)

Ni Nengah Seri Ekayani
Universitas Warmadewa Bali
H. Imam Ghozali
Universitas Diponegoro Semarang
Universitas Diponegoro Semarang


The purpose of this study is to examine the contribution of information technology (IT) value on business process performance and competitive dynamics by using value-based measurement with value chain concept. The inconsistency in results of previous studies made necessity to repeat testing to get conceptual measures and value chain model that can be accepted to measure IT value contribution on business process performance and competitive dynamics. Value chain concept to measure IT value contribution in business process performance and competitive dynamics is relatively new and never conducted before in Indonesia. This gives motivation to conduct the study. The primary data used in this study is collected from 197 IT managers in 70 Star Hotel in Bali by survey method and questionnaire administered by contact person. The sample determined by convenience random sampling. Data analyzed by multivariate structural equation modeling (SEM) technique processed by AMOS 4.01 and SPSS 10.0 programs. The results show that IT gives positive and insignificant value contribution on business process performance and competitive dynamics. Based on direct and indirect analysis comparison, it can be concluded that in indirect effect analysis, IT effect through primary business process gives higher value contribution on business process performance than its direct effect. Conversely, IT indirect effect through primary business process less contribute on competitive dynamics compared with its direct effect. This study results show that value-based of value chain model is appropriate and comprehensive means to measure IT value contribution on business process performance and competitive dynamics.

Keywords: Value Chain, Business Process, Business Process Performance, Competitive Dynamics and Structural Equation Modeling

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